Reference

How a7sata Handles Your Personal Data

At a7sata, your personal data belongs to you, and this policy sets out exactly how we collect it, why we hold it, and what controls you have over…

Data Collected Only as NeededEncrypted Account StorageYour Right to Access & DeleteIndia-Aware Data HandlingNo Third-Party Sale of Your Data
a7sata How a7sata Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Write to our dedicated privacy address at [email protected] and include your registered account email.
Live Chat Data Requests Open the chat widget inside your a7sata account and type 'data request' to reach…
Written Request by Post For formal data-erasure or portability requests, you may send a signed written request to…
HOW WE PROTECT YOUR DATA

Data Handling Practices at a7sata

We use industry-standard TLS encryption for all data in transit and AES-256 for data at rest. Our infrastructure is audited regularly, and access to personal records is restricted to authorised personnel only.

Data Collection

We collect your name, email, phone number, and payment method identifiers when you open an account. No additional data is collected without your knowledge or consent at the point of collection.

Cookie Use

Cookies on a7sata.net track session state and performance metrics only. You can manage cookie preferences through your browser settings at any time without losing access to core account features.

Account Security

Your account password is hashed and salted before storage — we cannot read it, only verify it. Two-step verification is available in your account security settings and we strongly encourage you to enable it.

Data Retention

Account records are retained for as long as your account remains active and for a further period required by applicable law. If you close your account, non-legally-mandated personal data is deleted within 90 days.

Third-Party Sharing

We share data only with payment processors such as UPI networks, Paytm and PhonePe, identity verification partners, and regulators where local law requires disclosure. We do not sell your data to marketers.

Requesting Changes

You may request a copy of your data, correction of inaccurate records, or deletion of non-mandatory data by contacting [email protected]. We will confirm receipt and provide a resolution timeline in our reply.

Frequently Asked Privacy Questions

If you cannot find the answer you need below, contact our privacy team directly at [email protected] and we will respond within 72 hours.

We collect your full name, email address, mobile number, and the payment method identifiers you use, such as your registered UPI handle or Paytm number. We do not collect more data than is needed to operate your account.

We may share data with our payment processors and identity-verification partners, some of whom operate internationally. Any cross-border transfer is protected by standard contractual safeguards consistent with applicable data-protection law.

Non-mandatory personal data is deleted within 90 days of account closure. Transaction records required by law may be retained for longer periods in line with applicable regulations, after which they are securely purged.

Yes. Email [email protected] from your registered address with the subject 'Data Access Request'. We will compile and send you a structured copy of your personal data within 30 days of receiving your verified request.

Log in, visit the Account Settings page, and update the field directly. If the field is locked for compliance reasons, contact our support team via live chat or email and we will process the correction after verifying your identity.

We use session cookies to keep you logged in and analytics cookies to monitor page performance. You can block or delete cookies through your browser preferences at any time; only the session cookie is required for full account functionality.

Payment authentication happens inside the UPI, Paytm or PhonePe app — we never see or store your UPI PIN or full card number. All data passed between a7sata and those processors travels over TLS-encrypted connections.